Frequently Asked Questions
Find answers to common questions about our plumbing and roofing services
We have a 24/7 response for plumbing emergency situations. For example: blocked drains that are likely to cause significant damage to your home if not rectified, or a leaking roof likely to have the same level of impact. Otherwise you can contact us during business hours or submit a request for service anytime.
Yes, we offer a 24/7 emergency plumbing response. If you have an urgent plumbing or roofing issue, don't hesitate to call us any time of day or night.
We accept cash, most forms of credit cards, visa debit cards and electronic transfer (EFT).
Yes. Considerate Plumbing & Roofing is fully licensed and insured, giving you confidence that all work is completed safely, professionally, and to Australian standards.
The cost of a plumber depends totally on the situation you are faced with. Most plumbers have an emergency call-out fee if it's after hours. However, fixing a leaking tap will cost far less compared to the replacement of a roof. Feel free to check out our site, which might answer some of your questions, or contact us for a free quote.
Yes, we provide transparent, no-obligation quotes for planned projects. For non-emergency jobs, we are happy to visit your property to assess the work required, discuss your options, and provide a fixed-price quote so you know exactly what to expect before we begin.
We aim to schedule non-emergency bookings at the earliest time that suits your calendar. Depending on current demand, we can often schedule visits within 24 to 48 hours. Please contact our office to check our current availability.
Your first priority is to stop the flow of water. If you can safely access it, turn off the main water shut-off valve (usually found near the water meter or the front of the house). Once the water is off, open your taps to drain remaining water from the pipes, and call us immediately for emergency dispatch.
Yes. Our team consists of licensed plumbers and experienced roofing specialists. We ensure every team member is fully qualified, licensed, and insured for the specific work they are performing on your property, ensuring compliance with all local building codes.
If you have a recurring blockage that keeps coming back, or if you are unsure of the location of your pipework, a CCTV inspection is the best diagnostic tool. A standard drain clean clears the blockage, but a CCTV inspection tells us why it happened (e.g., root intrusion, collapsed pipe), saving you money on repeat call-outs.
Yes, we cater to both residential homes and commercial businesses. Whether it is a leaky tap in a family home or complex roof maintenance for a commercial building, our team has the equipment and expertise to handle the job.
We can do both. We specialise in the maintenance and repair of existing skylights, but we also offer installation services for new units. We can advise you on the best placement and type of skylight to ensure optimal natural light while maintaining complete weatherproofing.
Booking is simple. You can call us directly on 0401 601 688 for urgent requests or to book a time. Alternatively, you can use the booking form on our website, and a member of our team will call you back to confirm the details.
Still Have Questions?
Don't hesitate to reach out.
